Question 1

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. Regular maintenance helps prevent unexpected breakdowns, extends the life of your door and opener, ensures safety features are working properly, and can save you money on costly repairs down the road. If you use your garage door multiple times a day, consider scheduling maintenance every 6 months.

Question 2

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes between 3 to 5 hours, depending on the complexity of the installation and whether we're replacing an existing door or installing in a new opening. This includes removing the old door (if applicable), installing the new door, setting up the opener, programming remotes, and testing all safety features. We always clean up after ourselves and walk you through the operation of your new door.

Question 3

What should I do if my garage door won't open or close?

Accepted Answer

First, check if the opener is receiving power and that the remote batteries aren't dead. Look for any visible obstructions in the door's path and ensure the safety sensors are aligned (they should have steady lights). If the door is off its tracks or you hear unusual grinding noises, avoid using it and call us immediately. Attempting to force a malfunctioning door can cause further damage or injury. Our 24/7 emergency service means we can help you any time of day or night.

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